Refund Policy

Refund Policy

At Michael’s Digital Solutions, we strive to provide high-quality digital marketing services to our customers. However, we understand that there may be situations where a refund is necessary. Please read our refund policy carefully before making a purchase.

Refund Eligibility

1. Service Delivery: If our digital marketing services are not delivered within 14 days from the date of purchase, you are eligible for a 80% refund.
2. Service Quality: If you are dissatisfied with the quality of our services or if they do not meet the specifications outlined in our service descriptions, please contact us for resolution before requesting a refund.

Refund Process

1. Contact Us: To request a refund, please contact our customer support team at [[email protected]] within 14 days of the purchase date. Provide your order details and a brief explanation of why you are requesting a refund.
2. Refund Approval: Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. We may ask for additional information or clarification to process your request.
3. Refund Issuance: If your refund is approved, we will initiate a refund to your original payment method within [5] business days. You will receive a confirmation email once the refund is processed.
4. Refund fees: 20% of the order total price.

No Questions Asked

For eligible refund requests due to undelivered services within 14 days, we follow a “no questions asked” policy. We understand that your satisfaction is important, and we aim to resolve any issues promptly and fairly.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at [[email protected]]. We are here to help and ensure a positive experience for our valued customers.